Helen Carruthers

Shop Talk Ltd

Services

Retail customer insight, quant with a touch of qual 7 years heading Safeway's Customer Insight team - client focussed, committed to actionable results Fast and friendly service, work as part of your team

Speciality

Retail quantitative consumer research - instore, face to face, telephone, online, Hall Tests Qualitative in-store depths, accompanied shops, observations

Background

Set up ShopTalk in April 2006 and enjoy repeat business from major retail clients, and freelance work from agencies - varying from full project management to odd days helping out on reporting/ in-store depth interviewing Headed Safeway's Customer Insight team, for 7 tears up to its takeover by Morrisons (timed it nicely with maternity leave!) This followed about 8 years agency experience; thorough grounding in quant Retail and Trade research at ORC, followed by a year with each of IPSOS, and ESA

Contact Details

Email Address
Day Phone01727 812169
Mobile0790 151 6297
Address23 Prae Close
St Albans
Herts
AL3 4SF
United Kingdom
ICG Member

Helen Carruthers

Shop Talk Ltd

Specialising in...

Retail customer insight, quant with a touch of qual 7 years heading Safeway's Customer Insight team - client focussed, committed to actionable results

Providing...

Retail Quantitative consumer research - instore, face to face, telephone, online, Hall Tests Qualitative in-store depths, accompanied shops, observations