Margaret Cheng

Services

I offer the best mix of project management, consultancy and interim support to deliver your research requirements. I specialise in business-to-business research, customer satisfaction studies, new product and service develoment and senior level interviewing.

Speciality

Large-scale and multi-country projects, B2B markets, IT and Telecomms, Finance, Membership Organisations and Government.

Background

25 years' experience in research, marketing and business development, including 5 years as head of research for BT and senior positions with The Economist and Ladbroke. 13 years running Margaret Cheng Research Ltd.

Repeat business and recommendation underpin the success of my business, and several companies have been clients for 5 years or more.

I offer an intelligent approach, attention to detail and insightful deliverables.

Contact Details

Email Address
Website www.cheng.co.uk
Day Phone020 8340 5216
Mobile07710 271 470
Fax020 8340 5216
Address10 Ridge Road
London
N8 9LG
United Kingdom

Sector experience offered

  • Business to business
  • IT & telecoms
  • Professional services
  • Central & local government
  • Entertainment & leisure
  • Financial

Services offered

  • Consultancy
  • Project design/management
  • Contract/ interim

Specialist research areas

  • NPD/concept testing
  • Customer satisfaction
  • International
  • Public sector participation & engagement

Qualitative Methodologies

  • Teledepths
  • Face-to-face depths
  • Full service

Quantitative Methodologies

  • Full service
  • Internet/ web-based
  • Telephone
  • Face-to-face
  • Q'naire design
  • Report writing/presentation

ICG Member

Margaret Cheng

Margaret Cheng Research

	Margaret Cheng

Specialising in...
Concept testing, NPD and customer satisfaction in IT and telecommunications, B2B markets, international projects.

Providing...
Consultancy, project management, interim support, senior level depth interviewing